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Published ASNs not seen in SNC

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Hi,

 

We have an issue where the Published ASNs are not seen in the ASN Overview report in SNC. Supplier indicated they created an ASN and ASN number was generated for it. Upon Investigation, the ASN number provided by the supplier did not show up in SNC. There was no XML found for ASN and there were no signs of the ASN number in the header table. There are also no logs found for user in SLG1 and no short dumps found as well. I could not replicate the same issue in Quality.

 

Has anybody come across this sort of issue? Request your inputs in finding the reasons why the ASN number was generated and published but went missing in SNC.

 

Thank you.

Sreedhar


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