Hello Gurus,
I just want to know if these scenarios are possible within horizon of APO GATP.
1. Service quotations & reservations entered in CRM, if any spare part is required in case, a reservation creation triggered from CRM system to ECC. In such a case, can we have GATP while reservation in CRM? Reservation will be created in ECC only, but is triggered from CRM. Just want to know if this is feasible.
2. If GATP for reservation is not feasible, how can we have service orders linked to GATP? Are the settings different than settings for standard order in CRM?
Please guide.
thansk,
AP.