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Delay Duration & Actual Delayed Event populating in Alert Framework

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Hello All,

 

  I am configuring an alert which specifies the time duration an expected is delayed along with the event description which is getting delayed.However i was able to fetch the required shipment details,delivery no,vendor name route etc but the "DELAY DURATION" & the "EVENT" which is reported delayed is not displayed in the alert which is been generated.

 

The following is the configuration done:

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It has been noted that system returns the "EVENT" as DELAY & not as any of the expected event such as event  'Shipment Start' has been delayed  etc.Also there is no value flowing in EM Attribute ID- EE MODIFY DURATION.Kindly help.


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