Hello Gurus.
All EM transportation/shipping scenarios receive edi messages from Carriers (e.g. Proof of Delivery).
Very often the quality of Carrier messages is poor (missing codes etc) Too complicate matters further, multiple carriers
will send messages in multiple formats.
(Another problem is Carriers not sending messages but this is a seperate discussion!)
I've worked on several projects for various industries and each project has a unique way of dealing with poor carrier data.
Here are a few I have encountered:
- Check for errors in PI then send the message to EM.
- Somebody in the support team constanty monitors WE* transactions for incorrect idocs.
- Send the carrier message to ERP or TM and check against master data before sending to EM
- Build master data tables in EM that are used to check the idoc quality.
- automatically sending messages back to the carrier if the message quality is bad.
- Use a third party product (or own developed) to check the carrier messages then send to EM.
- No error checking - It's a carrier problem!
Any recommendations?
Cheers.
Zenon.