Hi Experts - Can you just help in this test scenario.
Customer X has delivery priority 2 (low)
Customer Y has delivery priority 1 (high)
Available inventory 100 qty on product Z
Customer X place an order on Monday for delivery of 100 pcs product Z on Friday - order confirmed
Customer Y place an order on Tuesday for delivery of 100 pcs product Z on Monday - order not confirmed
There is no more stock available for product Z when Customer Y placed the order.
Now I have gone to BOP transaction /SAPAPO/BOP - Batch Backorder Processing
Then executed
Result – is as expected
The system has confirmed the qty to customer Y and canceled the qty to customer X with BOP execution.
To retest again – Just I came back from the transaction /SAPAPO/BOP. Then changed the delivery priority as Vis versa.
Say for example—
Customer Y – delivery priority – 02
Customer X – delivery priority -01
Then gone to the transaction /SAPAPO/BOP but the results are same when I executed the BOP. No change in the results with previous one
The system should confirm the qty to the customer X and should cancel the qty to the customer Y when there is a change occurs in the customer priority.
I have executed in the simulation mode – can you please just help why the system is not giving good result when we change the delivery priority to customer once BOP is executed.