Hi Experts,
We have an issue on some of our interchangeability groups (supersession) wherein current stocks of the predecessors were not used for the demands on the successors. The current strategy that we used is Direction (FULL) and Use-up (YES). This is a strange behavior because it was only
last month (May 18th) where this issue was observed and prior dates were still working fine. Logs in the SNP heuristics showed this less Product substitution orders on the mentioned date compared to the previous logs.
I'm not sure but when I checked the INC group master data, nothing has been changed on it for the affected groups. One thing that I noticed was that the Valid-from date was May 12th which means that when Heuristics ran on May 18th, the valid-from date of May 12th was not respected? Not sure on this because some groups still working fine even though the valid-from date was also May 12th.
Please advice on the possible cause of this issue. Also, as we just recently upgraded our APO to 702, are there any notes available that might correct this issue?
Thanks for your usual support.
Regards,
AA